Returns & Refunds policy
Refund Policy:
Thank you for choosing HICSA for your educational needs. We want to ensure your satisfaction with our services. Please review our refund policy for information on how we handle refunds.
1. Eligibility for Refunds
Refunds are only applicable if you cancel your registration at least 5 days before the scheduled event or workshop.
If HICSA cancels an event, you are entitled to a full refund.
2. Refund Process
To request a refund, please email us at [hicsa.in@gmail.com] with your order details.
Once your request is processed, the refund will be issued to the original payment method within [X] business days.
3. Non-Refundable Situations
Refunds will not be issued for cancellations made after the specified refund period.
No refunds will be issued for no-shows or partial attendance.
Return Policy:
HICSA is dedicated to providing quality educational products and services. If you are not completely satisfied with any products purchased (e.g., kits or books), please review our return policy below.
1. Eligibility for Returns
Products can be returned within [X] days from the date of receipt, provided they are unused and in original packaging.
Returns will only be accepted if the product is defective or damaged upon arrival.
2. Return Process
To initiate a return, please contact us at [hicsa.in@gmail.com] with your order details.
Once we approve the return, you will be provided with a return address.
Return shipping costs will be covered by the customer unless the product is defective.
3. Refunds for Returns
Once we receive the returned item, we will process your refund to the original payment method within 7 business days.
4. Non-Refundable Items
Products that are used or damaged due to user negligence are not eligible for returns.
Digital products or services, such as e-books or online workshops, are non-refundable.
5. Changes to Policy
We may update this policy from time to time, and the revised policy will be effective immediately upon posting.